Product Safety Recalls

We don't just design safe practices into our manufacturing processes, we build safety systems into our products — all of them. Why? Because at the Ariens Company, your safety is paramount. And while we have a robust, seemingly ironclad product testing program, production defects can sometimes slip through the cracks. Though usually minimal, even the smallest flaw has the potential to compromise safe operation, which is why we have a recall protocol that notifies all customers who own affected products when these situations happen. We're simply not taking any chances.

Gravely

Polaris Recall Alert, Gravely Utility Vehicles Recalled Due to Throttle Pedal Hazard

Recall Date: January 12, 2021

Recall Number: No. C-2028

Name of Product:
Model Year 2020 Gravely Atlas JSV Utility Vehicles

Hazard:
Polaris Recall Alert, Gravely Utility Vehicles Recalled Due to Throttle Pedal Hazard


 

Description:
AriensCo has been informed by Polaris that model year 2020 Gravely Atlas JSV vehicles in the model and
the serial number ranges below may experience a throttle pedal that sticks in the depressed position or is
slow to return to the anticipated position once the operator releases the pedal. This condition may cause
unintended motion of the unit and a potential crash hazard.
 

Model           Serial Number           Description
996204            200149 -208           Atlas JSV-3400 SD
996205            200176 - 178           Atlas JSV-3400
996206            200131 - 133           Atlas JSV-3200
996207            200147 - 158           Atlas JSV-6400 Crew
  

Dealers are to immediately Stop Sale, Stop Ride and quarantine any unsold units which fall into the model and serial ranges listed above until repairs have been completed. Once the repair has been made the unit can be retailed and operated.

Additionally, dealers are asked to contact consumers who purchased affected machines from their dealership to coordinate repair of those machines as soon as possible. AriensCo will also send a letter to registered owners of all affected machines alerting them to this situation.

Polaris has reported this matter to the Consumer Product Safety Commission and is developing a repair solution. A Service Campaign follow-up communication outlining service procedures for the affected units will be distributed as soon as possible.

The follow-up communication will include instructions on making the necessary repairs to the affected units.

Remedy:

Free Repair Consumers should contact an authorized Gravely dealer for a free repair. Gravely is contacting all known purchasers directly.




 

Consumer Contact:
Gravely at 877-740-7060 from 8 a.m. to 4:30 p.m. ET Monday through Friday or online at gravely.com and click on the Product Support link at the bottom of the page, then select Product Safety Recall in the menu on the left of the page for more information.




 
 

January 12, 2021

Polaris Recall Alert, Gravely Utility Vehicles Recalled Due to Fire Hazard

Recall Date: January 06, 2021

Recall Number: No. C-2027R1

Name of Product:
Gravely Atlas JSV 3000 and 6000 utility vehicles

Hazard:
AriensCo has been informed by Polaris that model year 2020 Gravely Atlas JSV vehicles in the model and serial number ranges above may experience fuel line damage should the drive belt break or fail during operation. The resulting damage may result in a fuel leak and possible fire.

Description:
AriensCo has been informed by Polaris that model year 2020 Gravely Atlas JSV vehicles in the model and serial number ranges above may experience fuel line damage should the drive belt break or fail during operation. The resulting damage may result in a fuel leak and possible fire.
 
Polaris has reported this matter to the Consumer Product Safety Commission and developed a bracket kit that attaches to the clutch outlet duct to protect the fuel line should the drive belt break or fail.
 

Model Serial Number Description
996204 200104, 109, 126 – 299, 310, 321, 332, 343, 354, 365, 376, 387, 398,
409, 411 – 418
Atlas JSV-3400 SD
996205 200103, 107, 110 – 113, 122 – 181 Atlas JSV-3400
996206 200102, 108, 118 – 150 Atlas JSV-3200
996207 200105, 106, 114 – 176, 178 – 182 Atlas JSV-6400 Crew
 
 

Remedy:

Free Repair Consumers should contact an authorized Gravely dealer for a free repair. Gravely is contacting all known purchasers directly.

Consumer Contact:
Gravely at 877-740-7060 from 8 a.m. to 4:30 p.m. ET Monday through Friday or online at gravely.com and click on the Product Support link at the bottom of the page, then select Product Safety Recall in the menu on the left of the page for more information.

January 06, 2021

POLARIS RECALLS GRAVELY UTILITY VEHICLES DUE TO FIRE AND BURN HAZARDS (RECALL ALERT)

Recall Date: August 08, 2018

Recall Number: 18-758

Name of Product:
Gravely Atlas JSV 3000 and 6000 utility vehicles

Hazard:
The utility vehicle's exhaust header pipe can crack, posing fire and burn hazards

Description:
This recall involves all model year 2015 through 2018 Gravely Atlas JSV 3000 and 6000 gas-engine-powered utility vehicles. The recalled utility vehicles were sold in red and have one or two rows of seats and a rear box. "Gravely" is printed on the rear box, and "Atlas" is printed on the hood of the utility vehicle. The model and serial number can be found on the drivers side and are visible from the front wheel well.

Remedy:

Free RepairConsumers should contact an authorized Gravely dealer for a free repair. If the exhaust system becomes noisier, consumers should immediately stop using the recalled utility vehicles. Gravely is contacting all known purchasers directly.

Year Model Serial Number Rangse
2015 996200 Base 150100, 150102 - 150299, 150310, 150321, 150332, 150343, 150354, 150365, 150376, 150387, 150398, 150409 - 150771, 150774 - 150803 and 150805 - 151173
  996201 Crew 150100 - 150299, 150310, 150321, 150332, 150343, 150354, 150365, 150376, 150387, 150398, 150409 – 150599 and 150601 - 150641
2016 996200 Base 160100 - 160299, 160310, 160321, 160332, 160343, 160354, 160365, 160376, 160387, 160398 and 160409 - 160640
  996201 Crew 160100, 160102 - 160112
2017 996200 Base 170100 - 170256
  996201 Crew 170100 - 170102 and 170108 - 170152
2018 996200 Base 180101, 180105 - 180116, 180118 - 180136, 180138 - 180149, 180151 - 180154, 180158 - 180161, 180163 - 180166, 180168 - 180170, 180172, 180174 - 180178, 180181 - 180182, 180186 - 180187, 180190, 180192, 180199, 180202, 180205 - 180206, 180209 - 180211, 180214 - 180215, 180218 and 180220 - 180222

For full recall details, models affected and recall instructions, download the CPSC bulletin, or visit the CPSC website.

Consumer Contact:
Gravely at 877-740-7060 from 8 a.m. to 4:30 p.m. ET Monday through Friday or online at gravely.com and click on the Product Support link at the bottom of the page, then select Product Safety Recall in the menu on the left of the page for more information.

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August 08, 2018