RapidCare

RapidCare™ is a uniquely focused, standalone division of AriensCo dedicated to providing service and support to dealers and end users through healthy parts availability, an expert call center and trained field service technicians.

SOLUTIONS START WITH DETAILS.

You’ll never second guess your first call to RapidCare. This division of AriensCo focuses entirely on solving problems, large or small. Staffed by customer service professionals, this team has maintained a “made truck” on-time distribution center shipping rate.

ELBOW GREASE COMES STANDARD.

RapidCare’s dedicated team anticipates dealer needs and prioritizes solutions.

For the past year, every in-stock order has “made truck” by a team that’s a step ahead of tomorrow. Distribution teams work with suppliers and shipping partners to get the right part in the right place at the right time.

ORDERS FULFILLED.

The parts center sets a new level of response by having the largest inventory of AriensCo parts and accessories ready at a moment’s notice. With millions of dollars of in-stock inventory, parts are shipped quickly and can even be expedited overnight. If parts are in-stock and ordered before 2 p.m. CST, they ship same day. You call, we haul.

WE’RE JUST ONE CALL AWAY.

Answers are fast and issues get solved with RapidCare’s technical expertise.

The dedicated RapidCare team comes backed by decades of real-world problem-solving experience. With a single call, you access experts of every model of every brand we’ve ever manufactured. Get back on the job with help from a team dedicated to serving you.

STAY A STEP AHEAD.

RapidCare’s instructors teach the latest advancements to help propel your business to the head of the class. From technical skill to business training, dealers have access to the resources that grow sales and sharpen profitability.

LEARNING FUELS IMPROVEMENT.

Classes at the Francis A. Ariens Service School are already underway to provide the training dealers need to solve problems and deliver world-class service. The modern classroom and service shop provides hands-on learning in real-world situations.

RapidCare’s upcoming service training curriculum covers electrical, engine and transmission skills to help make dealerships effective and profitable.

THINK FIRST, ACT FAST AND FINISH STRONG.

Standing behind everything we manufacture starts by standing with our dealers. RapidCare absorbs warranty administration and enhances the program to ensure our customers’ experience mirrors our brands’ promise of legendary quality.

DEDICATED RESOURCES, EXCLUSIVELY FOR RAPIDCARE.

RapidCare’s operational base in a new plant places inventory, communication and logistics in an efficient, centralized hub. The landmark investment into the development of Plant 4 will house the Rapid Response manufacturing operations and the entire RapidCare division, including the support center. This environment spares nothing that helps our teams help you.

USING THE WRIGHT LEADERSHIP.

Tom Wright, Sr. Vice President of RapidCare.

An experienced executive, Tom Wright has served as president, vice president, COO, CLO, general manager, and director for five companies over his 30-year career.

Tom leverages his leadership and technical experience to improve the operational performance of mid-market private companies. His experience in manufacturing, distribution and retail environments has delivered demonstrated results in improved service levels, working capital improvements and direct materials / logistics cost reductions.